The TeamViewer standalone integration only supports unattended connections when the TeamViewer host is commercially licensed. ![]() To keep TeamViewer running continuously on the machine, configure TeamViewer to run as a service during installation or after installation using the TeamViewer options. To ensure connections to the device are constantly available when you are using standalone TeamViewer with N-sight RMM, TeamViewer must be running continuously on the machine. I need to be able to establish a connection to her computer, and then I will create a permanent connection so I can help at easily in the future.N-sight RMM accounts created after Dashboard v2021.01.05 cannot integrate with existing TeamViewer standalone installations.įor N-sight RMM accounts that existed prior to Dashboard v2021.01.05, TeamViewer standalone integration requires that all devices using TeamViewer have Windows Agent v10.11.1 or later. She is very very helpless, she doesn't even know what a desktop is, so this is all very slow and time consuming and frustrating. She is going out of her mind already, with me emailing her links to install software that doesn't work, and helping her figure out how to close and/or delete the wrong ones, and close windows, and delete emails, and redo it all over. Well, the latest version doesn't work on her computer! How are we supposed to connect? When I put in the ID numbers she gave me, I got a message that I couldn't connect to her because she was using an older version of QS and to tell her to install the latest version. Mom did the same with the QuickSupport program. I tried installing the latest version of TV, but was told my computer was too old, so I installed the compatible 10x version.
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